What are the check-in and check-out times at Hotel Alpina?
Check-in is from 15:00 and check-out is by 11:00.
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HOTEL ALPINA, Zermatt
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Key details
About the Hotel
Englischer Viertel 5, Zermatt, 3920,
- Close to the Matterhorn Museum
Very good
7.9
8.4
4.0
4.3
Hotel Alpina: Rooms
Hotel Alpina offers 23 rooms in Zermatt, with options including single, double, and triple rooms. Baby cots are available upon request for those traveling with young children. Rooms include a flat-screen TV, radio, hairdryer, safe, shower gel, and WiFi. Most rooms have twin beds, and some offer queen size beds.
Dining at Tannenhof
The breakfast buffet is served at Hotel Tannenhof and features regional products, muesli, and drinks. Guests can have dinner by booking half board or à la carte at the Golden Lok restaurant, located in Hotel Tannenhof. Breakfast costs CHF 25.00 at reception.
Leisure activities
Guests can explore Gorner Ridge and Unterrothorn to experience the area's natural beauty. Activities such as ski runs, mountain climbing, and skiing are offered in the area. The Zermatt-Sunnegga Funicular and Mountaineers Cemetery are nearby. Active travelers can enjoy rock climbing, sledding, and mountain biking.
Location and access
Hotel Alpina is in the English Quarter, in the heart of Zermatt. It is a 10-minute walk from Zermatt and a short walk from the train station along the Bahnhofstrasse. Sion is 80 km away. Bus stops for the mountain railways and ski lifts are nearby. Landmarks nearby include Obere Matten playground (0.3 km), Hohbalmen (0.5 km), and the Matterhorn Museum (0.3 km).
Services and Amenities
Hotel Alpina features free WiFi throughout the property. Safety features include a fire extinguisher, a smoke detector, and a first aid kit. The property welcomes guests of all sexual orientations and gender identities. A tour desk is available. Pets are allowed for CHF 25 per night. Check-in is from 15:00, and check-out is by 12:00.
“Hotel Alpina's prime location places you in the heart of Zermatt, steps away from both the train station and Matterhorn-bound routes; I think it's a great choice for those prioritizing accessibility. The clean, cabin-style rooms and friendly service, plus surprisingly affordable rates, solidify its appeal, especially when luggage storage is a must. A solid and central launchpad for exploring.”
Select your room type
Hotel Alpina offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Single Room1 person8 sq. feet1 Single bedBalconyHeatingroom details
- Double or Twin Room2 persons15 sq. feet2 Single bedsBalconyHeatingroom details
- Triple Room2 persons22 sq. feet3 Single bedsHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Alpina offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- VIP check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Skiing
- Hiking
- Cycling
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
Dining Onsite
Experience a delightful selection of dining at Hotel Alpina, where the emphasis is on locally inspired flavors and warm hospitality. With a charming terrace and a serene garden, dining here invites guests to unwind and savor each moment, whether at lunch or dinner.
Hotel Alpina Location
Englischer Viertel 5, Zermatt, 3920,
Getting around
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of CHF 25 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
23
Reviews and Ratings
Feedback about Hotel Alpina from previous guests about their experience.
Show moreShow less
Pros
Central location
Comfortable bed
Helpful staff
Good breakfast
Cons
No hot water
Building noise
No reception
Guest reviewsbased on 587 reviews
Leo from Germany
Single
Double or Twin Room
3 nights in November 2025
|
Reviewed: January 29, 2026
6/10
loud noises broken lock
the location was good, easy to reach things, it was okay.
We heard every noise in the building at all hours. housekeeping and maintenance began work before 7:30 am, with lots of slamming. also, the lock to our wardrobe was broken. I was disappointed.
0 Helpful
Luna from Spain
Single
Double or Twin Room
3 nights in November 2025
|
Reviewed: November 28, 2025
6/10
basic hotel constant cistern
The room felt basic. It needed some love. i could hear everything happening next door. the constant filling of the cistern above was a real test of patience especially since it is quite expensive considering its two-star status. i probably wouldn't book it again.
0 Helpful
Charlotte from United Kingdom
Single
double or twin room
3 nights in August 2025
|
Reviewed: November 03, 2025
9/10
efficient process easy access
the check-in process was efficient. i could store my luggage since my room wasn't quite ready! the location allowed easy access to the main areas.
the structure is mostly wood, i could hear the people walking outside.
0 Helpful
Show more reviews
FAQs
About Hotel Alpina
How far is Hotel Alpina from the Gornergratbahn Railway Station?
Hotel Alpina is located 0.5 km from the Gornergratbahn Railway Station.
What amenities are available in the rooms at Hotel Alpina?
Rooms include free Wi-Fi, a safe, flat-screen TV, Nespresso coffee maker, and shower gel.
Is there dining available at Hotel Alpina?
Hotel Alpina features an on-site restaurant and offers a continental breakfast for an additional charge of 25 CHF.
What are some nearby restaurants to Hotel Alpina?
Nearby restaurants include Postli Stubli, saycheese, Pizzeria Ristorante Molino, Restaurant Whymper-Stube, and Le Gitan Grill, all within 0.5 km.
What recreational activities can guests enjoy at Hotel Alpina?
Guests can enjoy cycling, hiking, walking tours, and access to ski storage.
How far is Hotel Alpina from Zermatt city center?
Hotel Alpina is located 0.5 km from Zermatt city center.
What language support is available at Hotel Alpina?
The staff at Hotel Alpina speaks multiple languages to cater to international guests.
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